Aspen Dental at 834 West Johnson Street in Fond du Lac, Wisconsin

Customer Reviews about Aspen Dental

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  Well, I had terrible tooth pain of an unknown origin, and my dentist was out of town. I had expensive tickets to a music festival, so needed to be seen and fixed fast. I called the 800 number early in the morning, and was able to be seen at 7:00 a.m. Everyone who helped was very nice and cheery, though it was odd that the receptionist came in late to work and everyone seemed like it was normal. They took (what I think) was an unnecessary amount of x-rays. I was shuttled to a room, where the dentist spent a total of 3-4 minutes with me, explained I needed a root canal, and that he could not help me. I was in TEARS, confused and upset. He handed me a slip of paper for a referral at an office in Appleton, asked if I needed a prescription (for WHAT- he explained nothing. Did I need a prescription?). He then left the room, said good luck, and I was left on my own to find my way out (still in tears) and literally in shock and my mouth hanging open at how coldly I was treated. In the end, I did have a root canal done that day at the office he referred me to, where I was treated with kindness and compassion. They made room for me in their booked schedule, and were sympathetic and helpful. I walked out pain free and enjoyed my holiday weekend. They also said they would get my X-Rays up to the other office ASAP via e-mail, and never did. When they were called again at 12:00 to ask for them again, they were told it could take 24 hours. Bottom line, they are NOT EQUIPPED TO ASSIST OR HANDLE EMERGENCY DENTAL ISSUES. They can diagnose you and send you on your way, and that is about it. So, one stars for the very nice hygienist/assistant that took my X-Rays, and another for the television that kept me company while I waited in the chair for the dentist. That's a nice touch.
  August 16, 2017

  by Amanda Amanda
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  The Fond Du Lac office personal was great, helpful and very friend. Office manager helped understand the paper work and let me know how much everything was going to cost up front. Doctor Hamdan was very clear on what was going to happen first step by step. Overall great dental visit
  June 06, 2017

  by Jay Benicke

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Today: 07:00 am — 05:00 pm

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About Aspen Dental in Fond du Lac